Question 1

Are you licensed to fly drones commercially?

Accepted Answer

Yes, Our pilots hold A2 CofC certification and operate in compliance with UK Civil Aviation Authority regulations.

Question 2

Are you insured?

Accepted Answer

Yes, we are fully insured for drone operations.

Question 3

What happens if the weather is bad?

Accepted Answer

Drone flights depend on safe weather conditions. If weather conditions are unsafe, we will reschedule the flight at no additional cost.

Question 4

How long does it take to receive photos or videos?

Accepted Answer

Delivery times vary depending on the project, but most clients receive their files within 24 hours to 7 days.

Question 5

How will I receive my photos and videos?

Accepted Answer

Clients receive their media through a secure online gallery or downloadable link.

Question 6

Do you travel outside your local area?

Accepted Answer

Yes. We can travel for projects, although travel fees may apply depending on the distance.

Question 7

Do you provide custom quotes?

Accepted Answer

Yes. Every project is different, so we are happy to provide custom quotes based on your needs.

Question 8

Do I need to be present during the drone flight?

Accepted Answer

Not always. For most services like roof inspections or property photography, we can carry out the work independently as long as we have access and permission.

Question 9

How long does a drone shoot take?

Accepted Answer

Most standard jobs take between 30 minutes to 2 hours, depending on the size and complexity of the project.

Question 10

Can you fly indoors?

Accepted Answer

Yes. We can carry out indoor drone flights (including FPV) where suitable, especially for property tours or commercial spaces.

Question 11

What happens if you can’t fly on the day?

Accepted Answer

If conditions are unsafe or restricted, we’ll reschedule at no extra cost and keep you fully informed.

Question 12

Can you edit the photos and videos?

Accepted Answer

Yes. All media is professionally edited to ensure high quality, including colour correction and enhancements where needed.

Question 13

Will I own the photos and videos?

Accepted Answer

Yes. Once full payment is made, you are free to use the media for your intended purpose. We may still use content for our portfolio unless requested otherwise.

Question 14

Can you add logos or branding to videos?

Accepted Answer

Yes, we can include logos, text, music, and branding to create polished promotional videos.

Question 15

How far in advance should I book?

Accepted Answer

We recommend booking at least a few days in advance, especially during busy periods like weekends and summer months.

Question 16

Do you offer urgent or last-minute bookings?

Accepted Answer

Yes, we try to accommodate last-minute requests where possible, depending on availability.

Question 17

Can you work with estate agents or businesses regularly?

Accepted Answer

Absolutely. We offer ongoing services and packages for estate agents, construction companies, and businesses needing regular content.

Question 18

Are there any areas you can’t fly in?

Accepted Answer

Yes. Some locations such as near airports, military zones, or restricted airspace may require special permissions or may not be possible to fly in.

Question 19

What makes drone photography better than standard photography?

Accepted Answer

Drone photography provides unique aerial perspectives, showing scale, surroundings, and features that simply can’t be captured from the ground.

Question 20

What equipment do you use?

Accepted Answer

We use high-quality, professional drones and cameras capable of capturing high-resolution images and 4K video.

FAQ

Frequently asked questions